US $350.00
|
|
Behind The Firewall: Social Networking for the Corporate Travel Industry
January 2008 US $350 CA $433 £232 €278
Many corporate travel managers and buyers view the growth of sites such as MySpace or Facebook as an Internet phenomenon that has little impact on their day-to-day jobs. This is not only a naïve view, but it also represents a significant missed opportunity for the corporate travel industry. The offline influence of these corporate communities has always had an impact on employee behavior. Finding a way to capture the effects of this community electronically can have an impact on corporate traveler behavior.
Table of Contents
|
Overview
Introduction
The Generational Gap
Traveler Behavior: The Business/Leisure Blur
The Long Tail Effect
Social Networking and Traveler Complaints
The Corporate Travel Manager/Buyer’s Role as a Communication Facilitator
Integration with Existing Corporate Travel Technology
Web 2.0 and the Enterprise
Mobile Social Networking: The Next Frontier
Dopplr: A Social Networking Application for Business Travelers
Summary